THE RESEARCH LITERATURE, EFFECTS OF INTELLECTUAL CAPITAL ON THE QUANTITATİVE AND QUALITATIVE PERFORMANCE OF BUSINESS IN TURKEY

Abstract

Globalization, technological developments, changes in social preferences and the fact that customers become more accessible to better with cheaper prices have changed the nature of competition for businesses in the process of transition from industrial society to knowledge economy. In this competitive environment, intellectual capital is defined as the greatest competitive power for businesses. Because intellectual capital is special and unique to every business and it is the invisible assets of businesses that are known only by their own employees, covering the knowledge and skills of the employees. And businesses with intellectual capital develop and use their intellectual capital effectively; However, they can make a difference to their competitors and add value to themselves in today's competitive market. In this study, the studies are examined which made in the YÖK Thesis Center regarding the effects of intellectual capital and its sub-main factors on business performance and the importance of intellectual capital for businesses has been tried to be shown. In the studies examined, the result has been reached that intellectual capital has a positive effect on business performance.