Effectiveness of E-Municipality Applications in Local Government and Future Forecasts
Abstract views: 138
/ 
PDF downloads: 65
DOI:
https://doi.org/10.5281/zenodo.10456455Keywords:
E-municipality, IT, Local Governments, Istanbul MunicipalityAbstract
In this study, the role of e-municipality applications in local governments in Turkey is analysed and it is revealed that e-municipality applications have an impact on increasing local government performance. The study reveals that e-municipality applications, which are becoming more widespread day by day, aim to provide more effective and faster services to citizens. In this context, these applications enable local governments to manage their operational processes more efficiently, strengthen their decision-making processes and increase their management performance. The results indicate that the dissemination and development of e-municipality applications can provide a significant transformation in local government services.
References
Belanger, F., & Hiller, J. S. (2006). A framework for e‐government: privacy implications. Business process management journal, 12(1), 48-60.
Erdal, M. (2002). “Elektronik Bilgi Çağında Kamu Yönetimi ve Bir Yerel Yönetim Uygulaması: İstanbul Büyükehir Belediyesi”, I. Bilgi, Ekonomi ve Yönetim Kongresi Bildiriler Kitabı, 10–11 Mayıs 2002, Kocaeli: Kocaeli Üniversitesi yay.
Faridi Masouleh, M., & Shahbahrami, A. (2011). Electronic municipality as an alternative, complement, or development of traditional municipality. In Proceedings of the 2011 International Conference on Computer Communication and Management (CSIT), Volume 5. IACSIT Press, Singapore.
Genco, M. İ. (2010). Türkiye’de yerel yönetimlerde e-belediyecilik uygulamaları ve gelişim süreci (Yüksek Lisans Tezi). Mustafa Kemal Üniversitesi Sosyal Bilimler Enstitüsü, Kamu Yönetimi Ana Bilim Dalı, Hatay.
Geymen, A., & Karaş, İ. R. (2006). Yerel Yönetimlere Yönelik e-Belediye Uygulamaları. Cografya Bilgi Sistemleri Bilisim Günleri. Istanbul: Fatih U.
Karataş, E., & Tarhan, A. (2021). Yerel yönetimlerde e-belediye uygulamaları: Büyükşehir belediyeleri üzerine bir içerik analizi. Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (45), 317-335.
Layne, K., & Lee, J. (2001). Developing fully functional E-government: A four stage model. Government information quarterly, 18(2), 122-136.
Marvin, S., Luque-Ayala, A., & McFarlane, C. (Eds.). (2015). Smart urbanism: Utopian vision or false dawn?. Routledge.
Miranda, F. J., Sanguino, R., & Bañegil, T. M. (2009). Quantitative assessment of European municipal web sites: Development and use of an evaluation tool. Internet Research, 19(4), 425-441.
Moon, M. J. (2002). The evolution of e‐government among municipalities: rhetoric or reality?. Public administration review, 62(4), 424-433.
Nel-Sanders, D., & Malomane, A. (2022). Challenges and best practices for e-municipalities. Africa’s Public Service Delivery & Performance Review, 10(1), 11.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 PEARSON JOURNAL
This work is licensed under a Creative Commons Attribution 4.0 International License.
