EMPOWERMENT OF THE HEALTHCARE EMPLOYEES FOR HAVING ACCREDITATION A HEALTHCARE ORGANIZATION

Abstract

In the study it is aimed to determine how to empower employees in order to prepare them to accreditation process by based on the knowledge level of health organization’s employees. n=513 people participated in the study. As a result of the statistical analysis, a significant difference was found between the participants' level of participation in the benefits accreditation provided to the organization and their gender (p=0.001), and their educational background (p=0,025). A significant difference was found between the participants' feeling empowered and their educational background (p = 0.017), and their position in the organization (p = 0.040). In the study, it was found that the knowledge level of the employees about the accreditation is not at the desired level and that the employees do not feel empowered enough. Positive and statistically significant relationships were found between quality objectives, the benefits accreditation provided to the institution and personnel empowerment. To be successful in the accreditation process, it is recommended to start personnel empowerment practices, to provide the necessary in-service training to the personnel and to ensure their participation in the process.