ORGANIZATIONAL STRUCTURE OF HUMAN RESOURCES IN HOTEL INDUSTRY AND ORGANIZATIONAL COMMITMENT LEVEL OF EMPLOYEES

Abstract

In this study the structure of human resources has been searched in hotels that are the main part of tourism industry. In parallel with that subject, the position of human resources in an organization and their organizational commitment level has been searched. The study was carried out on 12 different sized hotels and 205 employees in Van province. In terms of productivity of study, the human resources structure and organizational commitment in hotels are examined. In the study, the structured questionnaires were used in the light of the information obtained in the literature search. Obtained findings were analyzed with the SPSS 24. In the study firstly, the structure of human resources organization in hotels was examined in research universe, and then it tried to determine the organizational commitment of employees to structure of hotels according to their demographic characteristics.